How do I get a Kalixa Card?

Getting a Kalixa Card is easy. There is no credit check and you don't need a bank account: all you need to do is Register your details.

Once you've filled in the Kalixa online form you'll need to load your Kalixa eAccount. The Card and Registration Fee will be deducted from your initial load.

The next step is to verify your email address by clicking a link in the email they will send you.

Kalixa will then post your Kalixa Prepaid MasterCard separately to your registered address and provide you with an activation code.

You should receive your Kalixa Card within 14 days of application. Once received, you then need to activate it by logging in to the Kalixa website and entering your activation code and 16-digit card number.

Your Kalixa Prepay Card and eAccount will then be active and you're ready to go!

The Card and Registration Fee £4.95 will be deducted from the amount you first Load into your eAccount. This fee covers the cost of manufacture and despatch of your Kalixa Card, along with the administrative cost of setting up your eAccount. Anything remaining in your eAccount, after the Card and Registration Fee has been deducted (along with the Load Fee), forms your balance.

What information do I need to register with Kalixa?

You will need to provide Kalixa with:

This information enables them to verify your identity and protect the security of your eAccount. They will also ask you to create a password for your eAccount and choose two security questions for use in its management.

Email is the primary form of communication Kalixa have with you, so it's important that they verify your email address as being accurate and belonging to you.

If you have lived at your current address for less than three years, Kalixa may contact you to ask for additional identification, such as a Council Tax document or a utility bill.

How do I shop online?

You can shop on any website that accepts MasterCard – and because your Kalixa Card isn't linked to your bank account, the risks of online fraud are significantly reduced.

Once you've chosen your purchases and moved to the checkout or shopping basket, you'll be offered a list of payment methods – select the MasterCard option.

You'll then be asked to enter certain details from your Kalixa Card including:

Once you've done this and confirmed your payment, it will be processed and you'll receive a confirmation that your payment has been accepted.

See Kalixa Card website for more information about the elements that make up your Kalixa Card or to apply online.